"I chose Aquaplanet because I knew I would get quality. I saw all the cheaper boards but had read far too many horror stories to even consider them. The customer service and attention to detail from Aquaplanet is second to none and the amount of compliments I get on my board is insane!"
- Steve S.
It’s simple: cheaper boards are made from lower-quality materials in "pop-up" factories with minimal quality control. This leads to a host of issues, including peeling deck pads, seam leaks, and warping boards, just to name a few.
In contrast, Aquaplanet boards are manufactured with strict quality control measures and the highest quality materials.
Well-made, robust equipment is essential for your adventures. That’s why our packages include premium, fully branded accessories developed to be as durable as possible—not just an afterthought. On the other hand, the cheap accessories bundled with Amazon boards often suffer from issues like flimsy bags that tear, paddles that snap, and pumps that don’t inflate properly.
We hate to say it, but if you compared our package with those of cheaper competitors side by side, the difference would be like night and day.
When you purchase a paddleboard, you want peace of mind knowing that if something goes wrong, you’ll have a solid warranty to fall back on. At Aquaplanet, we offer a rock-solid 1-year warranty, backed by our UK customer service team, who are always ready to help.
With a cheap board, a warranty is usually not included, or if it is, good luck trying to activate it. These companies are often not based in the UK, making customer support virtually inaccessible. Top tip: check where suppliers are located on Amazon by clicking their seller name.
As mentioned above, Aquaplanet prides itself on its UK customer service. We have the fastest response times, the most product knowledge, and are always available for a chat over the phone if you need to speak to someone.
This level of service is unheard of with cheap brands on Amazon, where you'll be lucky to get anywhere near a real person who actually knows anything about the board you’ve purchased.
With a cheap board, a warranty is usually not included, or if it is, good luck trying to activate it. These companies are often not based in the UK, making customer support virtually inaccessible. Top tip: check where suppliers are located on Amazon by clicking their seller name.
Our range of paddleboards comes in an array of shapes, colours, and sizes, ensuring we have something for everyone and for all abilities. With boards on Amazon, you’ll not only sacrifice build quality and the above benefits, but you'll also be forced to choose a design that may not be your top choice. The question is: if you’re spending money on a paddleboard, don’t you want it to reflect your personality rather than being stuck with a strange brand name and design?
Our reputation in the paddleboard space is far-reaching. We have an “Excellent” rating on Trustpilot, thousands of on-site reviews, press coverage, and we are the main partner of Paddle UK, the governing body of paddleboarding. We champion the sport and have been around since its inception, so we know what we’re doing! This is a world away from pop-up Amazon sellers—typically just overseas factories with fake reviews, no web presence, and certainly no reputation in the industry.
The saying “it’s a false economy” is especially true when it comes to paddleboards. A cheap board will realistically have a very short lifespan, leaving you needing to purchase another soon after. This begs the question: why didn’t I just spend more in the first place?
While we may be a little more expensive than the low-price boards on Amazon, that cost includes much higher manufacturing quality, unbeatable UK customer service, a rock-solid warranty, a wider range of boards to choose from, and a brand that has been established in the UK SUP scene from its inception. We think the choice is simple—we don’t want you to fall into the “buy the cheapest” trap, as we’ve seen firsthand the problems that come with it. Our main aim is to get as many people out on the water and enjoying themselves as possible!
